Smart waitlist

A cancelled slot.
A new possibility.

Keep track of clients waiting for an appointment and find requests that fit when time becomes available.

SalonDiary.app · Smart waitlist
Smart waitlistApp screenshot / demo placeholderYour app, in focus
Waitlist screenshot: a waiting client matched to a suitable opening after a cancellation.

Made for your working day

An opening can be an opportunity.

  • Add clients and their requests to your waitlist
  • Find suitable matches for a chosen date
  • Check services, working hours, breaks and cleanup time
01 /

Capture the request

Add a client to the waitlist so their request stays visible in your workspace.

02 /

Find a suitable opening

Choose a date to check matches against artist availability and treatment timing.

03 /

Confirm the appointment

Review the match and confirm a booking. A match alone does not reserve the opening.

A closer look · 01

Turn “let me know” into a record.

When a client is waiting for a suitable appointment, add their request to the waitlist. Keeping those requests together gives you a place to return when a cancellation creates time in the diary.

  • Add clients to the waitlist
  • Keep active requests visible together
  • Choose the date you want to fill
SalonDiary.app
Capture a requestMobile screen placeholderMobile browser view
Mobile browser screenshot: the add-to-waitlist workflow with fictional client information.

A closer look · 02

A match is more than an empty gap.

Check a date to find requests that fit the opening. Matching considers services, artist working hours, breaks and cleanup time. Review the result before confirming an appointment; an available match does not itself hold the slot.

  • Check treatment and artist availability together
  • Include breaks and cleanup in the fit
  • Reserve the opening by confirming the appointment
SalonDiary.app · Find available matches
Find available matchesApp screenshot / demo placeholderYour app, in focus
Desktop demo: choose a cancellation date, inspect matches and confirm a suitable appointment.

A few things to know.

How does smart waitlist fit into my day?

Add a client to the waitlist so their request stays visible in your workspace. Choose a date to check matches against artist availability and treatment timing. Review the match and confirm a booking. A match alone does not reserve the opening.

What can I manage with smart waitlist?

Add clients and their requests to your waitlist. Find suitable matches for a chosen date. Check services, working hours, breaks and cleanup time.

What should I know before getting started?

Configure your services, artist hours and studio settings before sharing your booking page. The app includes example appointments; remove them in Settings before using real availability.

A little less admin. A lot more you.

Make space for the work
you love.

Meet the simpler side of running your beauty business. Solo Beautician £19.99/month. Salon Team £44.99/month. Start with a 14-day free trial.

Start free trial